Terms & Conditions

1. Introduction

Welcome to Furniture Cleaning Services! These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

• "Company" refers to Furniture Cleaning Services.
• "Website" refers to our online platform.
• "User" refers to anyone accessing our website or using our services.
• "Services" refer to the professional furniture cleaning services provided by the Company.

3. Scope of Services

Furniture Cleaning Services offers professional furniture cleaning, including but not limited to:

• Upholstery cleaning
• Leather furniture care
• Stain removal
• Odor elimination
• Commercial and residential furniture cleaning

The scope of each service will be agreed upon between the customer and the Company before service execution.

4. Booking and Payment

• Customers can schedule a service appointment via our website, phone, or email.
• Payment must be made in full before or upon completion of services unless otherwise agreed upon.
• We accept payments through credit/debit cards, bank transfers, and other accepted payment methods listed on our website.
• Any additional services requested during the cleaning session may be subject to additional charges.

5. Cancellation and Refund Policy

• Cancellations made at least 24 hours before the scheduled service will receive a full refund.
• Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
• If the service cannot be completed due to the customer’s failure to provide access or necessary conditions, a partial refund may be issued at the Company's discretion.
• Refunds will be processed within 5-7 business days.

6. Customer Responsibilities

• Customers must provide accurate information about their furniture and cleaning needs.
• Customers should remove fragile or valuable items from the cleaning area before service.
• The Company is not responsible for damages caused by pre-existing conditions, weak materials, or improperly maintained furniture.

7. Liability and Warranty

• While we take utmost care in delivering our services, the Company is not liable for:
  • Minor wear and tear resulting from cleaning.
  • Pre-existing damage or discoloration.
  • Damage due to incorrect information provided by the customer.
• Our warranty covers re-cleaning of areas that were not cleaned to satisfaction if reported within 24 hours of service completion.
• Liability is limited to the cost of the service provided.

8. Privacy Policy

• We collect and store customer information to provide better services and for record-keeping purposes.
• We do not share personal information with third parties except as required by law or necessary for service delivery.
• More details are available

9. Intellectual Property

• All content on our website, including text, images, and branding, is the intellectual property of Furniture Cleaning Services.
• Users may not reproduce, distribute, or use our content without written permission.

10. Force Majeure

The Company is not responsible for delays or service interruptions caused by factors beyond our control, including but not limited to natural disasters, strikes, or governmental actions.

11. Dispute Resolution

• Any disputes arising from these Terms & Conditions will be resolved through negotiation.
• If unresolved, disputes may be referred to mediation or arbitration in accordance with applicable laws.
• Legal proceedings will be conducted in the jurisdiction where the Company is registered.

12. Changes to Terms & Conditions

• We reserve the right to modify these Terms & Conditions at any time.
• Users will be notified of significant changes via email or website updates.
• Continued use of our services constitutes acceptance of the revised terms.